Privacy Policy

We collect various types of information to provide you with our digital illustration platform services and enhance your creative learning experience.

When you register for our programs or use our platform, we collect your name, email address, phone number, and postal address. We also gather information about your creative interests, skill level, and learning goals to personalise your experience.

Technical information is automatically collected, including your IP address, browser type, operating system, and how you interact with our platform. This helps us improve our services and ensure compatibility across different devices.

Your information serves several important purposes that directly benefit your learning experience and help us maintain our platform effectively.

• Delivering personalised course content and learning recommendations based on your progress and interests
• Processing enrollments and managing your participation in our creative programs
• Sending important updates about your courses, new features, and relevant educational opportunities
• Providing technical support and responding to your inquiries promptly
• Analysing platform usage to improve our educational content and user experience
• Ensuring platform security and preventing unauthorised access to your account
• Complying with legal obligations and maintaining accurate records

We believe in keeping your information secure and only share it when necessary for legitimate business purposes or legal requirements.

Trusted service providers help us operate our platform, including payment processors, email delivery services, and cloud hosting providers. These partners are contractually obligated to protect your information and can only use it for specified purposes.

We may disclose information if required by Australian law, court orders, or government authorities. In cases of suspected fraud, illegal activity, or threats to safety, we may share relevant information with appropriate authorities.

If sarilunthavexo undergoes a merger, acquisition, or sale, your information may be transferred to the new entity, but only under the same privacy protections outlined in this policy.

Under Australian privacy law, you have several important rights regarding your personal information:

To exercise these rights, contact our privacy team using the details provided below. We'll respond within 30 days and may require identity verification for security purposes.

We implement comprehensive security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

Our technical safeguards include encrypted data transmission using SSL/TLS protocols, secure server infrastructure with regular security updates, and restricted access controls limiting who can view your information.

Organisational measures include staff training on privacy principles, regular security audits, and incident response procedures to address any potential breaches quickly and effectively.

Some of our service providers and cloud infrastructure are located outside Australia, which means your information may be transferred to and processed in other countries.

We ensure international transfers comply with Australian privacy laws by using providers in countries with adequate privacy protections or implementing additional safeguards like contractual protections and security certifications.

Countries where your data may be processed include the United States, Singapore, and members of the European Union, all of which have established privacy frameworks and protections.

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by Australian law.

Account information and learning progress are kept while your account remains active and for three years after account closure to handle any queries or legal requirements. Marketing preferences are retained until you unsubscribe or request deletion.

Financial records are kept for seven years in accordance with Australian taxation and business record requirements. Technical logs and analytics data are typically deleted after two years unless needed for ongoing security investigations.

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalised content.

Essential cookies are necessary for platform functionality, including maintaining your login session and remembering your preferences. Analytics cookies help us understand how visitors use our site to improve performance and content.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We don't use third-party advertising cookies or sell your data to advertisers.

Our platform is designed for users aged 16 and over. We don't knowingly collect personal information from children under 16 without verifiable parental consent.

If we discover we've inadvertently collected information from someone under 16, we'll delete it promptly. Parents or guardians who believe their child has provided personal information can contact us for immediate removal.

For users aged 16-18, we encourage parental involvement in the learning process while respecting the privacy rights of these young adults in accordance with Australian privacy principles.